One impact from COVID-19 pandemic being felt by state departments of transportation is the temporary cessation of “traditional” face-to-face public meetings to discuss upcoming transportation projects – with most of such gatherings going virtual.

In this podcast, Steve Olmsted – senior program manager at the Arizona Department of Transportation – discusses how his agency is handling the challenge of engaging the public and moving forward transportation projects during a time of social distancing.

“We call them virtual call-in public hearings,” he said on the podcast. “The meeting was presented by phone only and callers could verbally submit comments … with a court reporter transcribing the comments. The meeting was also simultaneously broadcast on free public radio stations – that is a novel thing for us and credit goes to our community relations team for that.”

To hear more about the “lessons learned” by the Arizona DOT from this process, click here.